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Heritage’s Dairy Stores

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The Problem

Heritage’s Dairy Stores relied heavily on in-store messaging and traditional media to
reach guests already within its four walls. While effective locally, this approach limited
brand consistency, digital visibility, and long-term growth in an increasingly digital-first
landscape.

Despite being a nearly century-old, family-owned business with deep community roots,
Heritage’s lacked a cohesive brand story, unified messaging, and a digital presence that
reflected who it truly is and what sets the company apart. Internal bandwidth and limited
marketing expertise
made it difficult to translate its values, culture, and quality offerings
into a scalable, modern marketing strategy.

The Solution

Presence on purpose. Riggs Creative Group partnered with Heritage’s to uncover,
define, and amplify the brand behind the business. Through research, strategy, and
collaboration with Heritage’s leadership team, we built a plan that aligned its legacy with
its future.

Videos

Posts

January 1, 2025 - December 1, 2025

2.1

Meta
Views

16.5

Meta
Link Clicks

751

Meta
New Followers

247,405

YouTube
Views

834.4

YouTube
Watch Hours

14.8

YouTube
Impressions

15

LinkedIn
Impressions

440

LinkedIn
Followers